Meet the team
Our experienced and friendly team are here to help support you. We’ll always be respectful, putting you, your family and your friends at the heart of everything we do. We’ll explain things clearly and treat you with respect, kindness and thoughtfulness.
Marisa Rogers-Jones
Crematorium and Bereavement Service Manager
Marisa brings with her over 10 years’ experience supporting bereaved families and working closely with funeral directors, celebrants, and members of the clergy.
Pivotal to her role is ensuring that Lake View brings meaningful value to the local community by overseeing all the very special touches that make it a beautiful, calming and contemplative place to be.
Her compassionate approach and attention to detail help create a welcoming environment where families can reflect, remember, and find comfort during difficult times.
“For me, this role truly matters because supporting families through grief is not just a profession, it’s a vocation.”
Ian Scott-Logan
Crematorium and Bereavement Supervisor
Ian brings a wealth of experience across the bereavement and funeral sector, having worked as a Bereavement Officer and Mortuary Assistant within the NHS, as well as several years as a Funeral Director.
He supports families with kindness, empathy and quiet reassurance, helping guide them through both the emotional and practical aspects of loss. With a strong understanding of post-death processes and close partnership working, Ian takes great care to ensure everything is handled smoothly, respectfully and with attention to detail.
His calm, approachable nature, combined with his experience in leadership and operational roles, enables him to provide steady support to both families and colleagues during difficult times.
“Saying goodbye is a significant milestone in any life. At Lake View we do so with compassion and consideration to every individual.”
Mark Whitten
Crematorium Technician
Mark brings extensive hands-on experience across crematorium operations and bereavement services, most recently working as a National Relief Manager supporting multiple sites.
Mark combines a strong operational understanding with a genuine passion for supporting bereaved families, developed through his earlier experience in funeral care roles.
Known for his adaptability, reliability and attention to detail, he takes pride in ensuring every service is delivered smoothly, respectfully and with compassion.
“I am proud to work as part of a team to deliver exceptional bereavement services that meet the needs of our community while upholding the highest standards of professionalism and compassion.”